TELESALES Meaning and
Definition
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Telesales refers to a method of selling products or services over the phone or through telecommunications. It involves a telephone conversation between a salesperson and a potential customer. In this approach, the sales representative initiates contact with the customer by making outgoing calls, primarily with the objective of generating leads, closing sales, or conducting market research.
The process of telesales typically includes several steps. Initially, the salesperson might introduce themselves and the company they represent, followed by a brief explanation of the product or service being offered. They will then attempt to engage the potential customer in a conversation to identify their needs and determine if the product or service aligns with those needs. Telesales often involves persuasive techniques, such as highlighting the benefits or advantages of the product, addressing any concerns or objections, and potentially negotiating the terms of the sale.
Telesales can be employed by a wide range of industries, including retail, finance, insurance, telecommunications, and more. It allows companies to reach a large number of potential customers efficiently and affordably, without the need for face-to-face interaction. This method of sales can be conducted by an in-house sales team or outsourced to specialized telemarketing agencies.
While telesales can be an effective sales tool, it is important for sales representatives to adhere to ethical guidelines and regulations, such as the National Do Not Call Registry, to respect customers' privacy and avoid unwanted solicitations.
Common Misspellings for TELESALES
Etymology of TELESALES
The etymology of the word "telesales" combines two components: "tele" and "sales".
1. "Tele": The word "tele" is derived from the Greek word "tele-" meaning "far off" or "at a distance". It is often used as a prefix in English to denote something related to distance or remote communication. This prefix became popular in the 20th century with the development of various technologies that enabled long-distance communication, such as telegraph and telephone.
2. "Sales": The word "sales" originated from the Old English word "sala" or "salu", which meant "a selling" or "an exchange of goods for money". Over time, it evolved to refer to the act of selling or the commercial activity of exchanging goods or services for monetary value.
