WORKPLACE AGGRESSION Meaning and
Definition
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Workplace aggression refers to intentional behavior within a work setting that aims to harm, intimidate, or undermine others physically, verbally, or psychologically. It involves any act or series of acts that show hostility, aggression, or dominance towards colleagues, superiors, subordinates, or even external stakeholders. Workplace aggression can manifest in various forms, such as bullying, harassment, mobbing, sabotage, verbal abuse, threats, physical violence, exclusion, or spreading rumors.
This abhorrent behavior can have detrimental effects on both the individuals targeted and the overall functioning of the organization. Workplace aggression creates a hostile and stressful work environment, leading to decreased job satisfaction, heightened turnover rates, decreased productivity, increased absenteeism, and damaged team dynamics.
It is important to note that workplace aggression is distinct from constructive criticism, feedback, or legitimate disciplinary actions. The distinguishing factor lies in the intent and frequency of hostile actions, as well as their effects on the well-being of the target. Workplace aggression is driven by the desire to assert dominance, gain power, or demean others, often causing emotional distress, fear, and a sense of helplessness.
To mitigate workplace aggression, organizations must establish comprehensive anti-harassment policies, encourage a supportive work culture, provide training on conflict resolution and communication skills, and ensure prompt investigation and resolution of reported incidents. Creating an inclusive and respectful environment fosters employee well-being, enhances job satisfaction, and promotes productivity.
Etymology of WORKPLACE AGGRESSION
The etymology of the term "workplace aggression" can be understood by breaking down the meanings of its individual components.
1. Workplace: The word "workplace" refers to the specific physical location where work is done, such as an office, factory, or any other professional setting. It originated from the combination of "work" and "place".
2. Aggression: The term "aggression" comes from the Latin word "aggressio", which means "an attack" or "to approach". It refers to hostile or violent behavior towards others, usually resulting from anger, frustration, or the intention to harm someone physically or emotionally.
When these two words are combined, "workplace aggression" refers to aggressive or hostile behavior that occurs within the context of a professional environment. It encompasses a range of detrimental behaviors, including verbal abuse, bullying, harassment, or physical assault, affecting the well-being and productivity of employees.
