TELEPHONE HOTLINE Meaning and
Definition
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A telephone hotline is a dedicated communication service that enables individuals to access immediate assistance, support, or information by making a phone call. It typically involves a helpline or a specialized telephone number that is staffed by trained personnel who are knowledgeable in a particular field or experienced in dealing with specific issues. The purpose of a telephone hotline may vary, ranging from crisis intervention and emotional support to offering advice, guidance, or referrals related to various subjects.
This type of helpline is designed to quickly respond to callers' needs, addressing their concerns at any time, day or night. Confidentiality is usually a core principle of telephone hotlines, ensuring that the identity and information shared by callers remain anonymous and protected.
Telephone hotlines are commonly set up to cater to specific areas or segments of society, such as mental health hotlines, suicide prevention hotlines, domestic violence hotlines, addiction helplines, or even technical support hotlines. They serve as a lifeline for individuals who may be experiencing distress, seeking immediate help, or simply in need of information related to a particular topic.
The availability of a telephone hotline can provide a sense of reassurance and support to individuals, knowing that there is a reliable and accessible resource to reach out to during times of crisis or when seeking guidance.
Common Misspellings for TELEPHONE HOTLINE
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Etymology of TELEPHONE HOTLINE
The word "telephone" originated from the Greek words "tele" meaning "far" and "phone" meaning "sound" or "voice". It was coined in 1835 by Sir Charles Wheatstone and William Fothergill Cooke to describe their electromagnetic device for transmitting vocal or telegraph communication over a distance.
The word "hotline" has a more recent origin. It was first used in the 1950s during the Cold War to refer to a direct and secure telecommunication link between the leaders of the United States and the Soviet Union. The term "hotline" was coined based on the idea that the line was always "hot" or active, ready for immediate communication.
When combined, the term "telephone hotline" refers to a direct and immediate communication link established via telephone for urgent or emergency purposes. Over time, the term has expanded to include various helpline services for support, advice, or crisis intervention.
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