OVERSERVICE Meaning and
Definition
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Overservice is a noun that refers to the act of providing excessive or unnecessary attention, assistance, or support to someone. It is commonly used in the context of customer service, where it describes a situation where a business or service provider goes beyond the expected level of assistance or care for a customer, potentially causing discomfort or dissatisfaction.
In the realm of customer service, overservice occurs when the service provider goes to such great lengths to accommodate and please the customer that it becomes overwhelming, intrusive, or even irritating. This may involve constantly checking in on the customer, bombarding them with unnecessary information or proposals, or excessively offering additional products or services.
Overservice can be seen as a well-intentioned gesture, aimed at demonstrating exceptional care and attention to the customer. However, it can have unintended negative consequences. Customers may feel overwhelmed by the constant attention, leading to a sense of intrusion or pressure to make additional purchases. It may also give the impression that the service provider is being insincere or overeager, undermining the authenticity of the customer interaction.
Overall, overservice is a concept that highlights the delicate balance in customer service, suggesting that there is a fine line between providing excellent service and overwhelming the customer with excessive attention or assistance.
Etymology of OVERSERVICE
The word "overservice" is a compound word consisting of the prefix "over-" and the noun "service".
The prefix "over-" is derived from Old English and is used to indicate excess or surpassing a limit. It is common in English to add the prefix "over-" to verbs or nouns to denote excessive or exaggerated action.
The noun "service" comes from the Old French word "servise" which, in turn, traces its origins back to the Latin word "servitium", meaning "slavery" or "to serve".
Therefore, the etymology of "overservice" suggests that it combines the idea of going beyond the normal limit or exceeding expectations with the concept of providing assistance or serving someone.
Conjugate verb Overservice
CONDITIONAL
I
would overservice
you
would overservice
he/she/it
would overservice
we
would overservice
they
would overservice
CONDITIONAL CONTINUOUS
I
would be overservicing
you
would be overservicing
he/she/it
would be overservicing
we
would be overservicing
they
would be overservicing
CONDITIONAL PERFECT
I
would have overservice
you
would have overservice
he/she/it
would have overservice
we
would have overservice
they
would have overservice
CONDITIONAL PERFECT CONTINUOUS
I
would have been overservicing
you
would have been overservicing
he/she/it
would have been overservicing
we
would have been overservicing
they
would have been overservicing
FUTURE
I
will overservice
you
will overservice
he/she/it
will overservice
we
will overservice
they
will overservice
FUTURE CONTINUOUS
I
will be overservicing
you
will be overservicing
he/she/it
will be overservicing
we
will be overservicing
they
will be overservicing
FUTURE PERFECT
I
will have overserviced
you
will have overserviced
he/she/it
will have overserviced
we
will have overserviced
they
will have overserviced
FUTURE PERFECT CONTINUOUS
I
will have been overservicing
you
will have been overservicing
he/she/it
will have been overservicing
we
will have been overservicing
they
will have been overservicing
IMPERATIVE
you
overservice
we
let´s overservice
to overservice
PAST
I
overserviced
you
overserviced
he/she/it
overserviced
we
overserviced
they
overserviced
PAST CONTINUOUS
I
was overservicing
you
were overservicing
he/she/it
was overservicing
we
were overservicing
they
were overservicing
PAST PARTICIPLE
overserviced
PAST PERFECT
I
had overserviced
you
had overserviced
he/she/it
had overserviced
we
had overserviced
they
had overserviced
PAST PERFECT CONTINUOUS
I
had been overservicing
you
had been overservicing
he/she/it
had been overservicing
we
had been overservicing
they
had been overservicing
PRESENT
I
overservice
you
overservice
he/she/it
overservices
we
overservice
they
overservice
PRESENT CONTINUOUS
I
am overservicing
you
are overservicing
he/she/it
is overservicing
we
are overservicing
they
are overservicing
PRESENT PARTICIPLE
overservicing
PRESENT PERFECT
I
have overserviced
you
have overserviced
he/she/it
has overserviced
we
have overserviced
they
have overserviced
PRESENT PERFECT CONTINUOUS
I
have been overservicing
you
have been overservicing
he/she/it
has been overservicing
we
have been overservicing
they
have been overservicing
