GRIEVANCE PROCEDURE Meaning and
Definition
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A grievance procedure refers to a structured and formalized course of action or set of steps that an organization or institution follows to address and resolve complaints or grievances raised by employees or members. It serves as a methodical approach to address conflicts, disputes, and concerns that may arise within an organization, ensuring fairness and just resolution for all parties involved.
Typically, a grievance procedure contains a systematic process through which individuals can express and formally file their grievances. It outlines the steps that need to be followed, ranging from the initial filing of a complaint to the final resolution. These steps often involve various stages, including initial investigation, mediation, meetings between parties, and, when necessary, arbitration or adjudication.
The primary purpose of a grievance procedure is to provide employees or members with a platform to voice their concerns, dissatisfaction, or allegations of mistreatment or injustice. It offers an avenue for individuals to communicate their grievances and seek resolution in a transparent and objective manner, emphasizing the principles of due process and procedural fairness. The procedure ensures that all parties involved are treated fairly, given an opportunity to present their viewpoints, and receive a decision that is fair and impartial.
By establishing a well-defined grievance procedure, organizations can address and resolve conflicts more effectively, enhance employee or member satisfaction, foster a positive work or community environment, and maintain harmonious relationships within the entity.
Common Misspellings for GRIEVANCE PROCEDURE
- frievance procedure
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- trievance procedure
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Etymology of GRIEVANCE PROCEDURE
The word "grievance" comes from the Old French "grevance" meaning "hardship" or "injury", derived from the verb "grever" meaning "to burden" or "to oppress". The term "procedure" originated from the Latin word "procedere" meaning "to go forward" or "to proceed". Therefore, "grievance procedure" emphasizes the process or steps taken to address and resolve grievances or complaints.
