A configuration manager hierarchy refers to the organizational structure that manages and controls the configuration of an organization's software and hardware systems. It is a framework that establishes the roles, responsibilities, and relationships between different individuals or teams involved in the configuration management process.
At its core, a configuration manager hierarchy consists of different levels or tiers, each with specific roles and responsibilities. These levels are typically designed to ensure proper coordination, communication, and control over the configuration of software and hardware assets.
At the top of the hierarchy, there is usually a configuration manager or a configuration management team. They are responsible for overseeing and managing the entire configuration management process, setting policies, and ensuring compliance with industry standards and best practices.
Below the configuration manager, there may be multiple levels of configuration administrators or specialists, who handle day-to-day configuration tasks, such as software installations, updates, and patches. They are also responsible for maintaining accurate documentation, monitoring system performance, and resolving any configuration-related issues.
In larger organizations, there may be additional tiers or specialized roles within the configuration manager hierarchy, such as release managers, change managers, or quality assurance teams. These individuals or teams focus on specific aspects of the configuration management process, such as coordinating software releases, managing change requests, or conducting quality control tests.
Overall, a configuration manager hierarchy is designed to provide a structured approach to configuration management, ensuring that software and hardware systems are properly configured, controlled, and maintained throughout their lifecycle.
