Chris Argyris (1923-2013) was an influential American business theorist and management educator. He is best known for his pioneering work on organizational learning and the development of the field of action science.
Argyris studied psychology and economics, earning his doctorate from Cornell University in 1951. He then embarked on a successful academic career that spanned several prestigious institutions, including Yale University and Harvard Business School. Throughout his career, Argyris made significant contributions to understanding the dynamics of human behavior within organizations.
In his research on organizational learning, Argyris emphasized the importance of recognizing and addressing the hidden barriers that impede individual and collective learning processes. He argued that organizations often have defensive routines and behaviors that hinder openness and growth, leading to decreased productivity and effectiveness. Argyris promoted the concept of "double-loop learning," which involves questioning fundamental assumptions and norms, as a way to overcome these barriers.
Argyris also developed the idea of "action science," a field that combines rigorous research methods with practical applications, aiming to improve human interactions and organizational performance. Through the use of tools such as feedback and reflective inquiry, action science seeks to enhance individuals' understanding of their own behavior and improve their problem-solving skills.
Chris Argyris's work has had a profound impact on the field of organizational behavior, providing valuable insights into the complexities of human behavior and the challenges of fostering effective learning within organizations. His emphasis on open dialogue, transparency, and self-reflection continues to shape management practices and leadership development today.
