Bordservice is a term primarily used in the hospitality industry to refer to the provision of services and amenities to guests staying in hotels, resorts, or other accommodations. It encompasses a range of services aimed at enhancing the comfort, satisfaction, and overall experience of the guests during their stay.
The term "bordservice" originated from the combination of two words: "bord" (Swedish for "table" or "board") and "service." As such, it emphasizes the importance of providing services at the mealtime table or board, focusing on culinary offerings and dining experiences. However, the scope of bordservice extends beyond dining, encompassing various elements of customer service and convenience.
Specifically, bordservice includes activities such as arranging and serving meals, maintaining cleanliness in dining areas, offering room service, providing guidance and recommendations on local attractions, arranging transportation, concierge services, handling luggage, and attending to the needs and requests of guests promptly and efficiently.
Ensuring an efficient and satisfying bordservice is crucial for hotels and accommodations to attract and retain guests. Establishments often emphasize friendly and attentive staff, quality and diverse dining options, comfortable dining environments, flexibility in meal options, and prompt response to guest preferences or dietary restrictions.
Overall, bordservice goes beyond mere meal provision, encapsulating an all-encompassing set of services aimed at creating an enjoyable and memorable experience for guests during their stay.
